SEPA stands for Single Euro Payments Area. This is the name given to the new uniform regulation for national and European payment transactions.

The IBAN (International Bank Account Number) is a number that will replace all national account details (in Germany, account number and bank code) in the future. The BIC (Business Identifier Code) is an internationally standardized bank code (comparable to the bank code in Germany) that uniquely identifies payment service providers worldwide.

Shop now. Pay later. With Klarna.

Together with Klarna, we offer you a completely new shopping experience.

Flexible, secure, simple.

With Klarna, you'll discover a new world of shopping. Simply choose one of Klarna's payment options at checkout and decide whether you want to pay for your purchase later or in installments. In short: Shopping as it should be. Flexible, secure, and simple.

Invoice

Only pay for what you really like: Receive your order first and then decide what you want to keep. If you like an order, you can simply pay for it in 30 days.

Pay Now

Pay directly with your card or bank account. No registration needed. Fast, secure and simple.

How to shop with Klarna.

Add your favorite items to your cart and proceed to checkout.

There, choose Klarna as your payment method to pay for your purchase as flexibly as you like.

Manage your orders and payments anytime in the Klarna App.

Shop better.

With the Klarna App, you can view your orders anytime, edit existing payments, manage returns, and much more. Don't have your phone handy? Then simply log in on your desktop via https://app.klarna.com/login. And if you have any questions: Ask us anytime in the Klarna chat in the app.

Shop securely.

With Klarna, you are always on the safe side. With Klarna Buyer Protection and the latest security measures, your data is protected from unauthorized access at all times.

FAQ

Still need help? Check out the full FAQ page here. You can reach us anytime at https://www.klarna.com/de/kundenservice/ or by messaging us in the Klarna chat in the Klarna App. We are here for you 24/7.

I received an invoice that I have already paid. What should I do?

Please first check if the invoice amount has been debited from your bank account and if Klarna was the payee. If your payment has not been processed despite correct information, please log in to Klarna and select "Report a problem" so that your invoice is paused. If you have paid an invoice directly to the merchant, please contact the merchant and ask for a refund. Then transfer the amount to Klarna again.

I have not received my order. What happens to my invoice?

Of course, you do not have to pay the invoice as long as you have not received your order. If the payment deadline is approaching and you still have no information about the delivery status, please contact the merchant. Log in to Klarna and select "Report a problem" so that your invoice is paused until your order arrives.

The total amount on my invoice is incorrect. What should I do?

If the invoice amount does not match your order amount, you should not pay the invoice for now. Please contact the merchant directly to have your invoice corrected. While you are waiting for a new invoice from the merchant, log in to Klarna and select "Report a problem" so that your invoice is paused until it has been corrected.

What should I do if I want to return goods?

First, follow the merchant's return instructions and remember to keep the tracking number for your return. Log in to Klarna and select "Report a return" so that your invoice is paused until your return has arrived at the merchant. As soon as the merchant has registered your return, you will receive an adjusted invoice, which you can then - as always - pay via Klarna.

About Klarna

Klarna is one of the world's leading payment providers and a licensed bank that fundamentally changes the shopping experience for buyers and merchants. Klarna offers uncomplicated solutions that allow people to shop and pay simply, securely, and flexibly. Klarna works with over 400,000 merchants and currently employs over 5,000 people in 45 countries.

https://www.klarna.com/de/uber-uns/

Google Pay is available as a payment method for iOS and Android devices in our app and mobile webshop. You can select this payment method in the checkout area. It is available in all browsers and you can pay with a linked payment card. To pay with Google Pay, proceed as follows:

1. Add the products you wish to purchase to your shopping cart and proceed to checkout. Google Pay will be available as a payment method.

2. If you have a voucher code, you can enter it in the designated field.

3. After selecting the payment method, choose "Continue" and then "Order and Pay Now".

4. You will be redirected to Google Pay, where you can select the card you wish to pay with.

5. Please check that your order details are correct, then complete your order with Touch ID/Face ID or by entering your passcode.

6. Once you have confirmed the payment, the confirmation page will be displayed and you will receive an email confirming your order.

Please contact us if you need help with your order or payment

Apple Pay is available as a payment method for iOS devices in our app and mobile webshop. You can select this payment method in the checkout area. It is accessible via Safari, and you can pay with a linked payment card. To pay with Apple Pay, please proceed as follows:

1. Add the products you wish to purchase to your shopping cart and proceed to checkout. Apple Pay is available as a payment method if your device is running iOS.

2. If you have a coupon code, you can enter it in the designated field.

3. After selecting the payment method, choose "Continue" and then "Order and Pay Now".

4. You will be redirected to Apple Pay, where you can select the card you wish to pay with.

5. Please check if your order details are correct and complete your order with Touch ID/Face ID or by entering your passcode.

6. Once you have confirmed the payment, the confirmation page will be displayed, and you will receive an email confirming your order.

Please contact us if you need help with your order or payment.

You can find the three-digit security code on the back of your credit card.

Of course, VAT (Value Added Tax) will be shown separately on each invoice.

You have the choice between the following payment methods: Visa Card, Mastercard, purchase on account via our partner Klarna, Sofortüberweisung (instant bank transfer), PayPal, Apple Pay, Google Pay, giropay, and gift card.

If payment by credit card is not possible, there can be various reasons for this. For example, an input error, an invalid card, missing verification, or even a technical error on our part.

Alternatively, we offer the following payment methods: purchase on account, instant bank transfer, PayPal, and gift card.

The purchased items will be reserved for you upon completion of the payment process. Your credit card will only be charged for the total amount of the delivered items once they have been shipped.

You will receive an invoice via email immediately after your order has been completely shipped.

Unfortunately, we do not currently offer the "installment payment" option.

Generally, it is not possible to maintain a business customer account with VERYSUPERB.

If you have selected PayPal, credit card, or instant bank transfer as your payment method, the order will only be completed after a successful payment process. Therefore, the payment confirmation for these three payment methods appears directly in the browser window.